Policies

Payments

Payments are accepted exclusively via our website booking system or payment plans using debit/credit cards or PayPal.

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Booking Confirmation

Once your payment is received, you will receive a confirmation email containing:

• Your booking confirmation

• Workshop details and venue address

• A copy of these Terms of Booking

 

Pricing

Prices are listed for each session type and, unless otherwise specified, include tuition, use of the studio, tools, and materials listed at booking.
If you wish to work with specific or specialist materials (e.g., gemstones, gold, specific shape or size of metal), please notify Kim at least ten days in advance. Additional costs for materials will be payable before the workshop and are subject to availability.
 

Kim cannot guarantee specific materials beyond those listed in the session details will be in stock and cannot issue refunds related to unavailable materials.
If you are unsure of your project requirements at booking, you may work with materials available in the studio (typically copper, brass, silver and a selection of gemstones).

 

Health & Safety

Kim prioritises safety. Safety instructions will be provided at the start of each course.
It is your responsibility to read and understand all safety guidelines. You must agree not to use any power or gas tool before you have received a full induction by your course tutor. Non-compliance may result in exclusion from the workshop or course without a refund.

Kim reserves the right to refuse participation if a student appears to be under the influence of alcohol or drugs, or if health issues pose a safety risk. In such cases, no refund will be issued.

 

Personal Conduct

Kim is committed to creating a safe and respectful environment.
Bullying, prejudice, discrimination, or harmful behaviour will not be tolerated.
Kim reserves the right to exclude any student displaying aggressive or disrespectful behaviour.

 

Acceptance of Terms

Booking confirms you have read, understood, and agreed to these Terms.
You are responsible for sharing these Terms with anyone attending the workshop with you.

 

Please add hi@makeit.kim to your email contacts to receive pre-workshop communications.

 

Note: These Terms may be amended without notice. It is your responsibility to review the Terms each time you book or attend.

 

Insurance

Kim holds Public and Products Liability Insurance up to £5,000,000.
You may request proof by contacting hi@makeit.kim.

 

Refunds and Cancellations

• Refunds are available if you cancel more than two weeks before the scheduled date.

• Cancellations made within two weeks are non-refundable.

• Kim may facilitate an exchange to an alternative course or date where possible.

• No refunds are available for no-shows or late cancellations.

 

In unforeseen circumstances, Kim may cancel a workshop at short notice. In such cases, alternative dates will be offered or a full refund provided. Kim is not liable for travel or accommodation costs resulting from cancellations.