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Policies

Please read our Refund, Cancellation and Terms of Booking Policies below.

Refund & Cancelation Policy

Kim's classes are in demand, and places are limited. If you cancel more than two weeks in advance, you will receive a full refund, but regretfully, Kim cannot refund cancellations made within two weeks of the course start date. However, where possible, Kim will do her best to facilitate an 'exchange', offering you an alternative

course or date. If you do not turn up on the day for a course you booked, no refund will be given.

 

Occasionally, for unforeseen circumstances, Kim may need to cancel a course at short notice. Should this happen, she will offer you some alternative dates. If these do not suit, a full refund will be provided. Kim can not be held liable for any costs incurred, such as travel or accommodation.

Terms of Booking Policy

The following terminology applies to these Terms of Booking and any booking made between you, The Student, and myself, Kim Thomson of Make it with Kim. "Student", "You", and "Your" refer to you, the person making this booking and accepting these Terms.

 

"Kim" refers to my company, Make it with Kim.

"Workshop" refers to the workshop you booked with Make it with Kim. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

 

By booking a workshop with Make it with Kim, you are deemed to have read and agreed to the following Terms of Booking. If you have questions about the following terms or any other 'Make it with Kim' matter, please contact Kim at hi@makeit.kim or 07734 805 250.

 

 

Payments

Payment can only be made through the website booking system with a debit or credit card*

 

Confirmation of booking

Once payment has been received, you will receive an email with:

- confirmation of your booking

- workshop details and venue address

- These Terms of Booking are a copy of the Terms of Booking you read on Kim's website when you booked your workshop.

 

Prices

Prices are listed for each type of session/booking, and unless otherwise stated, provide your tuition and cover your use of the studio, tools and the materials listed in the session information at the time of booking.

 

Please notify Kim at least one week before your workshop to discuss any specific/specialist materials (e.g. gemstones, gold) that you wish to work with so that she can order them and let you know of any additional costs (payable in advance of the day by credit card, debit card or cash). Kim cannot guarantee that your additional materials are in stock and cannot issue a workshop refund should such an occasion arise. If you are still determining what you want to make before your workshop, this is completely fine, but you will need to work from the materials that Kim has available (usually copper, brass and silver).

 

Health and Safety in the Workshop

Kim takes students' safety seriously and has established rules to ensure a safe learning environment. These rules will be clearly explained to you at the start of the class or course. You are responsible for ensuring that you have read and understood any safety information and instructions you are given. Any student who

does not comply with the health and safety rules will be excluded from the class or the whole course with no refund.

 

Kim also reserves the right to exclude any student she feels may be a danger to themselves or other students. If, upon your arrival, she considers you to be incapable of working safely due to alcohol, drugs or ill health, you will be excluded from the class, and no refund will be given.

 

Acceptance

By booking your workshop, you are deemed to have accepted these Terms of Booking, which you (and anyone sharing the workshop with you) are asked to read before purchasing your workshop. You are responsible for passing on these Terms of Booking to any other students who may be attending your workshop with you.

 

Please add hi@makeit.kim to your email address book to ensure you receive any pre-workshop information you are sent.

 

Please note that these Terms of Booking may be subject to change without notice. These Terms of Booking only apply to your recent booking. You are responsible for checking for changes to the Terms of Booking each time you book or attend a workshop.

 

Insurance

Kim holds Public and Products Liability Insurance up to and including £5,000,000. If you would like to see a copy of it, please request this by emailing hi@makeit.kim

 

Refunds and Cancellations

Kim's classes are in demand, and places are limited. If you cancel more than two weeks in advance, you will receive a full refund, but regretfully, Kim cannot refund cancellations made within two weeks of the course start date. However, where possible, Kim will do her best to facilitate an 'exchange', offering you an alternative

course or date. If you do not turn up on the day for a course you booked, no refund will be given.

 

Occasionally, for unforeseen circumstances, Kim may need to cancel a course at short notice. Should this happen, she will offer you some alternative dates. If these do not suit, a full refund will be provided. Kim can not be held liable for any costs incurred, such as travel or accommodation.

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